I purchased my new wheels end of March this year had to be fair they have been excellent, I had an issue with the rear going out of tru.
I decided that i didn’t like the fancy stickers any longer, so removed them a few days back to find 2 small cracks in the rim so i took a few pics and fired and email today to SWISS SIDE and they got right back to me and are sending a replacement rear wheel.
GREAT SERVICE – they send this email with regards to the issue
Improvements have been made to the rear rim structure, including increasing the height from 23mm to 26mm and increasing the width from 19mm to 23mm. The rear hub geometry has also been optimised and the now features 24 spokes (was 20) arranged in a 2:1 pattern (16 drive-side spokes, 8 non-driveside spokes). The final result is a stiffer and stronger wheel with lower overall spoke tensions (lowered on the drive-side and increased on the non-driveside).
here’s to loads of miles and a happy customer PHEW